fusion trampoline park

Terms & Conditions

1. ACCEPTANCE OF TERMS

By using Fusion Trampoline Park, you agree to the terms and conditions laid out in this document. If you do not agree with these terms, please refrain from using our facilities and services.

These Booking Terms and Conditions contain important information concerning participation by you and members of your party and, accordingly, you acknowledge and agree that you shall ensure that all members of your party are aware of and accept these Booking Terms and Conditions.

2. USE OF FACILITIES AND SERVICES

Users are expected to use the Fusion (The Jump Company) facilities and services for their intended purposes and should follow all safety guidelines and instructions provided by our staff. Users who fail to adhere to these instructions may be asked to leave the premises.

3. AGE LIMIT

a. Children below the age of 5 must be accompanied by an adult jumper to use the trampoline facilities.
b. Any user under the age of 18 must have parental or guardian consent before using the facilities.
c. Children under 2 are not allowed to jump. We instead run dedicated toddler sessions throughout the week.

4. LIABILITY

Users of Fusion Trampoline Park do so at their own risk. Fusion (The Jump Company), its employees, or affiliates will not be held responsible for any injuries, damages, or losses incurred while using our facilities.

5. PRICE AND PAYMENT

a. Unless otherwise specified in a written agreement between Fusion (The Jump Company) and you, our fees will be based on our current rates, with full payment due at the time of booking. These charges cover the cost of procuring the Activities. Payments can be made via debit or credit card, either online or by reaching out to our booking line.

6. HEALTH AND SAFETY

a. Before engaging with the activity equipment, participants are required to view our safety briefing video and complete a risk acknowledgment form.

b. Participants intending to use the activity equipment must declare they don’t suffer from any medical conditions that might increase their probability of being part of incidents leading to injury, to either themselves or others.

c. Participants should only partake in activities if they’re in robust physical health. Those with pre-existing medical conditions such as respiratory, cardiac, spinal, neck, bone, or muscular issues, or those who are pregnant, should refrain from participation.

d. A weight limit of 114.3kg / 18 stone/ 252 pounds is applied for the use of activity equipment.

e. Basic jumping and athletic skills are prerequisites for participants to access and use the activity equipment. The performance trampolines, however, require a more advanced level of jumping and athletic ability.

f. All participants are mandated to wear Fusion socks while using the activity equipment.

g. Despite the thrill and fun that our activities offer, they do carry inherent risks, including the potential for serious injury if the equipment isn’t used with caution. The use of activity equipment is physically taxing, involving jumps, strength-based activities, and complex movements on varying and unpredictable surfaces.

h. The activities are high-impact and demand full body involvement. They require intense concentration, self-awareness of personal capabilities and limitations, extreme vigilance towards the environment, and utmost caution at all times. Participants must respect their skill levels and refrain from attempting maneuvers that go beyond their proficiency.

i. Participants are obligated to read, comprehend, and adhere to the Fusion Trampoline Park rules. These rules are prominently displayed across various platforms and locations, including the risk acknowledgment form, safety briefing video, and signage around the premises including the foyer, safety briefing room, park entrance, and in certain cases, on the attractions themselves. Participants’ usage of the attractions implies their consent to abide by these rules. Noncompliance can jeopardize the safety of participants and others, leading to potential injuries.

j. Participants must take personal responsibility for their safety. Parents or guardians are likewise responsible for the safety of the children under their care. By engaging with the attractions, participants acknowledge and accept these conditions.

k. Fusion (The Jump Company) does not provide direct supervision or assess the individual skill levels, capabilities, competency, or suitability of participants to use the activity equipment. This responsibility lies with the participant and/or the parent/guardian.

l. The use of any activity equipment is at the sole risk of the participant.

m. Children under the age of 6 years must have a parent or guardian with them at all times across all areas of the premises, except for soft play areas (see point N below). The adult-to-child ratio for under 6s is 1:2. Children aged 6-13 must have a parent or guardian present on the premises. Children aged 14 and above may participate without an accompanying adult. However, Fusion (The Jump Company) does not supervise children or assess any participant’s skill levels, abilities, competency, or suitability for use of the activity equipment.

n. Soft play is exclusive to children aged 0-11 and their accompanying parent/guardian. Children aged 0-3 require direct supervision from their accompanying parent/guardian in the soft play area. Children aged 4-11 do not require direct supervision in soft play, but their accompanying parent/guardian must:

i. Understand that Fusion (The Jump Company) does not provide direct supervision and that the responsibility of supervision rests with the parent/guardian. Marshals are provided solely to oversee the activities.

ii. Remain on the premises at all times.

iii. Monitor their child/children to ensure they can safely use the equipment.

iv. Clarify the rules of play to the children and oversee their behavior.

v. Be aware of their child/children’s whereabouts and ensure the child/children know where they are at all times.

o. Participants should be appropriately dressed (refer to clause 4) and Fusion (The Jump Company) reserves the right to deny entry to any participant who is improperly dressed.

p. Participants with concerns are encouraged to visit the site at a time prior to their booking to discuss with a member of the Fusion (The Jump Company) staff. Participants who fail to meet these requirements will be denied participation in the activities. It is the responsibility of participants to ensure that all members of their party meet these requirements.

q. In the event that a participant is either not permitted to, or chooses not to, undertake or complete the activities for the reasons stated in this clause, Fusion (The Jump Company) will not be obliged to provide refunds or compensation.

7. BOOKING AND CANCELLATION POLICY

All bookings must be made in advance and are subject to availability. Any cancellations must be made 48 hours before the booked time to be eligible for a refund. Cancellations within a 48 hour period are eligible to be moved to a different time, or kept as credit to use against a future bounce. Party bookings cannot be deferred or changed within five days of your party date/time and the deposits made on parties are strictly non-refundable.

8. FOOD AND DRINK

No outside food or drink is allowed within the premises of Fusion Trampoline Park. Users can purchase food and drink from our on-site canteen.

9. CLOTHING AND PERSONAL BELONGINGS

a. Fusion (The Jump Company) is not responsible for any lost or stolen personal belongings. We strongly advise that all valuables be stored securely and not left unattended.

b. Participants are required to wear Fusion (The Jump Company) socks while using the Activity equipment at all times.

c. Participants with long hair must ensure it is tied back.

d. Participants should not wear belts, jewelry, or other clothing items with sharp features that might potentially cause harm to themselves, the equipment, or other participants.

e. Fusion (The Jump Company) assumes no responsibility for any damage to or loss of clothing or other personal belongings of participants resulting from participation in the Activities.

10. PRIVACY

Fusion (The Jump Company) respects your privacy and will not share your personal information with third parties unless required by law. The details you give us are essential for the processing and delivery of your orders, for billing and for the establishment of warranty contracts, therefore failure to provide these details will result in the cancellation of your order. By registering on the Site, you agree to provide us with sincere and true information as it concerns you. Communicating false information is contrary to the present general Terms and Conditions.

11. CHANGES TO TERMS AND CONDITIONS

Fusion (The Jump Company) reserves the right to change these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.

By using Fusion Trampoline Park’s facilities and services, you indicate your acceptance of these Terms and Conditions. If you do not agree to these Terms and Conditions, please do not use our facilities and services.

13. DISCLAIMER NOTICE TO USER:

BY USING OUR SERVICES, YOU CONFIRM THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE LEGALLY BOUND BY THE TERMS OF THIS DOCUMENT. IF YOU’RE MAKING A PURCHASE FOR ANOTHER INDIVIDUAL, YOU AGREE THAT YOU ARE DOING SO AS THEIR AUTHORIZED REPRESENTATIVE.

ONLY INDIVIDUALS AGED 16 OR OVER CAN AGREE TO THESE TERMS AND CONDITIONS.

a. While our activities offer immense fun, they can be potentially dangerous. There’s a risk of serious injury when engaging with the activity equipment, particularly if adequate care is not taken. Utilizing the activity equipment demands physical exertion and involves jumping, physical strength, and a variety of other strenuous actions that involve height, speed, and unpredictable surfaces. This is a high-impact, full-body activity that necessitates intense focus, awareness of your body’s capabilities and limitations, consciousness of your surroundings, and utmost caution at all times.

b. Participation in these activities is at your own risk.

c. These activities demand a moderate level of fitness, physical exertion, and effort. Only attempt these activities if you’re physically capable. If you’re unsure about your fitness levels, it’s advisable to seek professional medical advice prior to participating.

d. All participants must possess, at a minimum, basic jumping and athletic abilities to participate.

e. Avoid engaging with any activity equipment that demands advanced athletic and jumping skills unless you’re confident in your abilities, competence, capability, and have prior experience or training. Please note that we do not offer training or tuition for the use of the activities. Safety rules for each activity are displayed for your convenience.

f. All participants, parents, and guardians should understand that we do not directly supervise participants or evaluate their skill levels, abilities, competency, or the suitability of the activities for participants. It is your responsibility to determine whether the activities are appropriate for your usage and your ability to handle the equipment, or for those under your care, before use.

g. Be conscious of your limits. Participants must not attempt any activity or maneuver beyond their skill level. Evaluate your own skills and only attempt maneuvers that you’re confident, competent, and capable of executing. Flips, advanced maneuvers, or other extreme moves should never be attempted unless you’re certain of your competence, capability, and have prior experience along with the appropriate training and skill set. We will not be held accountable for any reckless behavior or attempts to perform maneuvers that exceed your skill level or limits.

h. We do not provide supervision of children. Marshals are provided for the purposes of monitoring the activities only. Children participating without parental or guardian supervision are not supervised by our staff. Children participating unaccompanied do so at your own risk.

i. Do not participate if you are or may be pregnant.

j. Before participating loosen up with warm-up exercises and stretches.

k. If you get tired please leave the activity equipment and take a break.

l. Remove all items from your pockets prior to participating.

m. All jewellery, watches, keys, keychains, coins or the alike must be removed prior to participating.

n. Clothing should not have any hard or sharp points (such as buckles, studs, toggles).

o. No phones or cameras on the activity equipment.

p. No food, drink, sweets or chewing gum whilst participating.

q. Do not leave clothing on the activity equipment.

r. Long hair should be tied back.

s. No participating under the influence of alcohol or illicit drugs or prescribed medication that may affect your ability to function safely.

t. Dangerous behaviour will not be tolerated and you could be asked to leave.

14. INTELLECTUAL PROPERTY RIGHTS

All the content found on the Fusion (The Jump Company) website, including illustrations, texts, names, brand names, images, and videos, is the exclusive property of Fusion (The Jump Company). Any unauthorized reproduction, in whole or in part, of this content, by any means and on any medium, is strictly prohibited without prior express authorization from Fusion (The Jump Company). All information, content, and files are protected by international laws governing intellectual property rights and copyright. Fusion (The Jump Company) does not grant you the right to copy, display, or distribute content for which you do not possess the intellectual property rights. Any fraudulent use of this content that infringes upon the rights of a third party constitutes forgery, which is a serious offense punishable under the Intellectual Property Code.

Fusion (The Jump Company) cannot be held responsible under any circumstances if a user violates the rights of a third party through their activities on the website.

Date of Last Revision: June 6, 2023.